Data protection

Responsible for data processing is:

Antoro
Mail .: support@antoro.de

Thank you for your interest in our online shop. Protecting your privacy is very important to us. Below we inform you in detail about the handling of your data.

1. Access data and hosting

You can visit our website without providing any personal information. Each time a website is called up, the web server only automatically saves a so-called server log file, which e.g. contains the name of the requested file, your IP address, the date and time of the request, the amount of data transferred and the requesting provider (access data) and documents the request.

This access data is evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our offer. According to Art. 6 Para. 1 Clause 1 lit. f GDPR to safeguard our legitimate interests, which outweigh our interests, in the correct presentation of our offer. All access data will be deleted no later than seven days after the end of your visit to the site.

Third party hosting services
As part of processing on our behalf, a third-party provider provides the hosting and presentation services for us. This serves to protect our legitimate interests, which predominate in the context of a balance of interests, in a correct presentation of our offer. All data that is collected as part of the use of this website or in the forms provided in the online shop as described below is processed on its servers. Processing on other servers only takes place within the scope explained here.

This service provider is located in the USA and is certified under the EU-US Privacy Shield. A current certificate can herebe seen. Due to this agreement between the USA and the European Commission, the latter has determined an appropriate level of data protection for companies certified under the Privacy Shield.

This service provider is located in the USA and is certified under the EU-US Privacy Shield. A current certificate can herebe seen. Due to this agreement between the USA and the European Commission, the latter has determined an appropriate level of data protection for companies certified under the Privacy Shield.

2. Data collection and use for contract processing, establishing contact 

We collect personal data if you voluntarily provide it to us as part of your order or when you contact us (e.g. using the contact form or email). Mandatory fields are marked as such, because in these cases we need the data to process the contract or to process your contact and you cannot send the order or contact without their information. Which data is collected can be seen from the respective input forms. We use the data you provide in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR for contract processing and processing your inquiries. Insofar as you have given your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR by opting to open a customer account, we use your data for the purpose of opening a customer account. After completion of the contract or deletion of your customer account, your data will be restricted for further processing and deleted after the tax and commercial retention periods, unless you have expressly consented to further use of your data or we reserve the right to use the data beyond that is permitted by law and about which we inform you in this declaration. Your customer account can be deleted at any time and either by sending a message to the contact option described below or using a function provided in the customer account.

3. Data transfer

To fulfill the contract in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the ordering process, we will forward the payment data collected for this to the credit institution commissioned with the payment and, if applicable, the payment service provider commissioned by us or the selected payment service provider to process payments. Some of the selected payment service providers also collect this data themselves if you create an account there. In this case, you must log in to the payment service provider with your access data during the ordering process. In this respect, the data protection declaration of the respective payment service provider applies.

The same applies to the transfer of data to our manufacturers or wholesalers in the cases in which they take over the shipping for us (drop shipping).

We use payment service providers and shipping service providers who are based in a country outside the European Union. The transfer of personal data to these companies takes place only in the context of the need to fulfill the contract.

4. Email newsletter

E-mail advertising with registration for the newsletter
If you register for our newsletter, we use the data required for this or separately provided by you to regularly send you our email newsletter based on your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR.

You can unsubscribe from the newsletter at any time and either by sending a message to the contact option described below or by using the link provided in the newsletter. After unsubscribing, we will delete your email address, unless you have expressly consented to further use of your data or we reserve the right to use the data beyond that, which is permitted by law and about which we inform you in this declaration.

E-mail advertising without registering for the newsletter and your right to object
If we receive your email address in connection with the sale of a product or service and you have not objected to it, we reserve the right to regularly offer you products similar to those already purchased on the basis of Section 7 (3) UWG to be sent from our range by email. This serves to protect our legitimate interests, which predominate in the context of a balancing of interests, in addressing our customers in advertising.
You can object to this use of your e-mail address at any time by sending a message to the contact option described below or via a link provided in the advertising email, without incurring any costs other than the transmission costs according to the basic tariffs.

The newsletter is sent as part of processing on our behalf by a service provider to whom we pass on your email address.

This service provider is located in the USA and is certified under the EU-US Privacy Shield. A current certificate can herebe seen. Due to this agreement between the USA and the European Commission, the latter has determined an appropriate level of data protection for companies certified under the Privacy Shield.

5. Cookies and web analysis

In order to make visiting our website attractive and to enable the use of certain functions, to display suitable products or for market research, we use so-called cookies on various pages. This serves to protect our legitimate interests, which predominate in the context of a balance of interests, in an optimized presentation of our offer in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR. Cookies are small text files that are automatically saved on your device. Some of the cookies we use are deleted after the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser the next time you visit (persistent cookies). The duration of the storage can be found in the overview in the cookie settings of your web browser. You can set your browser so that you are informed about the setting of cookies and decide individually whether to accept them or to exclude the acceptance of cookies for certain cases or in general. Every browser differs in the way it manages the cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find these for the respective browser under the following links:
Internet Explorer ™: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
Safari ™: https://support.apple.com/de-de/guide/safari/sfri11471/12.0/mac/10.14
Chrome ™: https://support.google.com/chrome/answer/95647?hl=de&hlrm=en
Firefox ™ https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Opera ™: https://help.opera.com/de/latest/web-preferences/#cookies

If cookies are not accepted, the functionality of our website may be restricted.

Use of Google (Universal) Analytics for web analysis
Insofar as you have given your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR, this website uses Google (Universal) Analytics for the purpose of website analysis. The web analytics service is provided by Google Ireland Limited, a company registered and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland. (www.google.de). Google (Universal) Analytics uses methods that enable an analysis of your use of the website, such as cookies. The automatically collected information about your use of this website is usually transferred to a Google server in the USA and stored there. By activating IP anonymization on this website, the IP address will be shortened before transmission within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. The anonymized IP address transmitted by your browser as part of Google Analytics is generally not merged with other Google data. After we have ceased to use Google Analytics and the end of its use, the data collected in this context will be deleted.

Insofar as information is transferred to Google servers in the USA and stored there, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can here be seen. Due to this agreement between the USA and the European Commission, the latter has determined an appropriate level of data protection for companies certified under the Privacy Shield.

You can withdraw your consent at any time with future effect by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=de. This prevents the collection of the data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google.

As an alternative to the browser plugin, you can this link click to prevent Google Analytics from collecting data on this website in the future. An opt-out cookie is placed on your device. If you delete your cookies, you will be asked to give your consent again.

Insofar as you have given your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR, this website also uses Google Signals. This is an extension function of Google Analytics that enables so-called "cross-device tracking". This means that as far as your internet-enabled devices are linked to your Google account, Google can generate reports on usage behavior (especially the number of users across devices), even if you change your device. Google uses data for this, provided you have activated the "personalized advertising" setting in your Google Account.
We do not process personal data, we only receive statistics based on Google Signals.
You can withdraw your consent at any time with future effect by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=de . This prevents the collection of the data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google. You can also deactivate the "personalized advertising" setting in your Google Account. You can find details here.

6. Online marketing

Google AdSense
Our website markets space for third-party ads and advertising networks via Google AdSense. These advertisements are displayed in various places on this website. Insofar as you have given us your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR, the so-called DoubleClick cookie is set by Google as part of the integration of Google AdSense.

This enables the display of interest-based advertising by automatically assigning a pseudonymous UserID, which is used to determine interests based on visits to this and other websites. After the purpose ceases to exist and we stop using Google AdSense, the data collected in this context will be deleted.

Google AdSense is an offer from Google Ireland Limited, a company registered and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland (www.google.de). Insofar as information is transferred to Google servers in the USA and stored there, the American company Google LLC is certified under the EU-US Privacy Shield.
A current certificate can here be seen. Due to this agreement between the USA and the European Commission, the latter has determined an appropriate level of data protection for companies certified under the Privacy Shield.

You can withdraw your consent at any time with future effect by using the DoubleClick cookie this link deactivate. You can also register at the Digital Advertising Alliance Inform about the setting of cookies and make settings for this.

Google Ads remarketing
We use Google Ads to advertise this website in Google search results and on third-party websites. Insofar as you have given us your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR, the so-called remarketing cookie from Google is set when you visit our website, which automatically enables interest-based advertising using a pseudonymous CookieID and on the basis of the pages you visit. After we have ceased to use Google Ads Remarketing and its use has ended, the data collected in this context will be deleted.

Any further data processing will only take place if you have agreed with Google that your web and app browser history will be linked by Google to your Google account and information from your Google account will be used to personalize the advertisements that you place on the web see. If you are logged into Google in this case while visiting our website, Google uses your data together with Google Analytics data to create and define target group lists for cross-device remarketing. To do this, Google temporarily links your personal data to Google Analytics data in order to form target groups.

Google Ads is an offer from Google Ireland Limited, a company registered and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland (www.google.de). Insofar as information is transferred to Google servers in the USA and stored there, the American company Google LLC is certified under the EU-US Privacy Shield.
A current certificate can here be seen. Due to this agreement between the USA and the European Commission, the latter has determined an appropriate level of data protection for companies certified under the Privacy Shield.

You can revoke your consent at any time with future effect by using the remarketing cookie this link deactivate. You can also register at the Digital Advertising Alliance Inform about the setting of cookies and make settings for this.

Live chat tool Zendesk
If you use the live chat tool to contact us, the data you voluntarily enter there (name, email address, message) will be processed in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR processed by us for the purpose of answering the request as part of contract processing. In addition, the use of this tool serves to protect our legitimate interests in an effective and improved customer communication, which predominate in the context of a balance of interests, in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR. The data will then be deleted.
As part of processing on our behalf, the third-party provider Zendesk, Inc. provides the services for us to provide the live chat tool. All data collected when using the chat tool is processed on its servers.
Zendesk, Inc. is based in the United States and is certified under the EU-US Privacy Shield. A current certificate can here be seen. Due to this agreement between the USA and the European Commission, the latter has determined an appropriate level of data protection for companies certified under the Privacy Shield.

Live chat tool Userlike
If you use the live chat tool to contact us, the data you voluntarily enter there (name, email address, message) will be processed in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR processed by us for the purpose of answering the request as part of contract processing. In addition, the use of this tool serves to protect our legitimate interests in an effective and improved customer communication, which predominate in the context of a balance of interests, in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR. The data will then be deleted.
As part of processing on our behalf, the third-party provider Userlike provides us with the services for providing the live chat tool. All data collected when using the chat tool is processed on its servers.

Google Maps
This website uses Google Maps to visually display geographic information. Google Maps is an offer from Google Ireland Limited, a company registered and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland (www.google.de). This serves to protect our legitimate interests, which predominate in the context of a balance of interests, in an optimized presentation of our offer as well as easy access to our locations in accordance with Art. 6 Para. 1 lit. f) GDPR.
When using Google Maps, Google transmits or processes data about the use of the map functions by website visitors, which in particular may include the IP address and location data. We have no influence on this data processing.
Insofar as information is transferred to Google servers in the USA and stored there, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can here be seen. Due to this agreement between the USA and the European Commission, the latter has determined an appropriate level of data protection for companies certified under the Privacy Shield.
To deactivate the Google Maps service and thus prevent data transmission to Google, you must deactivate the JavaScript function in your browser. In this case, Google Maps cannot be used or can only be used to a limited extent.
Further information on data processing by Google can be found in the data protection information from Google. The Terms of Use for Google Maps contain detailed information about the map service.
The data processing takes place on the basis of an agreement between jointly responsible persons according to Art. 26 GDPR, which you here can see.

Bing Maps
This website uses Bing Maps to visually display geographic information or to provide a route planner. Bing Maps is operated by Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399 USA (hereinafter: Microsoft). This serves to protect our legitimate interests, which predominate in the context of a balance of interests, in an optimized presentation of our offer as well as easy access to our locations in accordance with Art. 6 Para. 1 lit. f) GDPR.
When using Bing Maps, Microsoft transmits or processes data about the use of the Maps functions by website visitors, which in particular may include the IP address. The website operator has no influence on this data processing.
Microsoft is certified under the EU-US Privacy Shield. A current certificate can here be seen. Due to this agreement between the USA and the European Commission, the latter has determined an appropriate level of data protection for companies certified under the Privacy Shield.
In order to deactivate the Bing Maps service and thereby prevent data transmission to Microsoft, you must deactivate the JavaScript function in your browser. In this case, Bing Maps cannot be used or can only be used to a limited extent.
Further information on data processing by Microsoft can be found here. The terms of use of Bing Maps contain detailed information about the map service.

Google reCAPTCHA
For the purpose of protecting against misuse of our web forms and against spam, we use the Google reCAPTCHA service in the context of some forms on this website. Google reCAPTCHA is an offer from Google Ireland Limited, a company registered and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland. (www.google.de). By checking manual input, this service prevents automated software (so-called bots) from carrying out abusive activities on the website. According to Art. 6 Para. 1 Clause 1 lit. f GDPR to safeguard our legitimate interests in protecting our website, which outweigh our interests, in protecting our website from misuse and in a trouble-free presentation of our online presence.
Google reCAPTCHA uses a code embedded in the website, a so-called JavaScript, as part of the verification, methods that enable an analysis of your use of the website, such as cookies. The automatically collected information about your use of this website including your IP address is usually transferred to a Google server in the USA and stored there. In addition, other cookies stored in your browser by Google services are evaluated by Google reCAPTCHA.
There is no reading or saving of personal data from the input fields of the respective form.
Insofar as information is transferred to Google servers in the USA and stored there, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can here be seen. Due to this agreement between the USA and the European Commission, the latter has determined an appropriate level of data protection for companies certified under the Privacy Shield.
You can prevent Google from collecting the data generated by the JavaScript or cookie and relating to your use of the website (including your IP address) and from processing this data by Google by executing it in your browser settings prevent JavaScripts or the setting of cookies. Please note that this can limit the functionality of our website for your use.
You can find more information on Google's data protection policy here.

Google Fonts
The script code "Google Fonts" is integrated on this website. Google Fonts is an offer from Google Ireland Limited, a company registered and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland. (www.google.de). This serves to protect our legitimate interests, which predominate in the context of a balance of interests, in a uniform presentation of the content on our website in accordance with Art. 6 Para. 1 lit. f) GDPR.
In this context, a connection is established between the browser you are using and the Google servers. This gives Google knowledge that our website has been accessed via your IP address.
Insofar as information is transferred to Google servers in the USA and stored there, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can here be seen. Due to this agreement between the USA and the European Commission, the latter has determined an appropriate level of data protection for companies certified under the Privacy Shield.
Further information on data processing by Google can be found in the data protection information from Google.

7. Social media plug-ins

Using Whatsapp social plugins using the Shariff solution.

Social buttons from social networks are used on our website.

This serves to safeguard our legitimate interests in the optimal marketing of our offer, which outweighs a balance of interests, in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR. In order to increase the protection of your data when you visit our website, these buttons are not fully integrated as plugins, but are only integrated into the page using an HTML link. This integration ensures that when you visit a page on our website that contains such buttons, no connection is yet established with the servers of the provider of the respective social network.

If you click on one of the buttons, a new window opens in your browser and opens the page of the respective service provider on which you (e.g. after entering your login data) e.g. can press the Like or Share button.

The purpose and scope of the data collection and the further processing and use of the data by the providers on their pages as well as a contact option and your rights and setting options to protect your privacy can be found in the provider's data protection information.
https://www.whatsapp.com/legal/#privacy-policy

Youtube video plugins
Third-party content is included on this website. This content is provided by Google ("provider").
YouTube is an offer from Google Ireland Limited, a company registered and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland (www.google.de). 

The extended data protection setting is activated for videos from Youtube that are integrated on our website. This means that no information from website visitors is collected and stored on YouTube, unless they play the video. The integration of the videos serves to safeguard our legitimate interests, which predominate in the context of a balance of interests, in an optimal marketing of our offer in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR.
For the purpose and scope of the data collection and the further processing and use of the data by the provider as well as your rights and setting options to protect your privacy, please refer to Google's data protection information https://policies.google.com/privacy.

Our online presence on Facebook, Google, Twitter, Instagram, Pinterest
Our presence on social networks and platforms serves for better, active communication with our customers and prospects. We provide information there about our products and ongoing special promotions.
When you visit our online presence on social media, your data can be automatically collected and stored for market research and advertising purposes. So-called usage profiles are created from this data using pseudonyms. These can be used to e.g. Place advertisements inside and outside the platforms that are believed to be in your interests. For this purpose, cookies are generally used on your end device. The visitor behavior and the interests of the users are stored in these cookies. According to Art. 6 para. 1 lit. f. GDPR to protect our legitimate interests, which outweigh our interests, in an optimized presentation of our offer and effective communication with customers and interested parties. If you are asked for consent (consent) to data processing by the respective social media platform operators, e.g. with the help of a checkbox, the legal basis for data processing is Art. 6 Para. 1 lit. a GDPR.
As far as the aforementioned social media platforms are headquartered in the USA, the following applies: For the USA, the European Commission has passed an adequacy decision. This goes back to the EU-US Privacy Shield. A current certificate for the respective company can here be seen.
The detailed information on the processing and use of data by the providers on their pages as well as a contact option and your rights and settings options to protect your privacy, in particular options for objection (opt-out), can be found in the privacy policy of the providers linked below. If you still need help with this, you can contact us.
Facebook: https://www.facebook.com/about/privacy/

Data processing takes place on the basis of an agreement between jointly responsible persons in accordance with Art. 26 GDPR, which you can see here:
https://www.facebook.com/legal/terms/page_controller_addendum

Google / YouTube: https://policies.google.com/privacy
Twitter: https://twitter.com/de/privacy
Instagram: https://help.instagram.com/519522125107875
Pinterest: https://about.pinterest.com/de/privacy-policy

Opposition option (opt-out):
Facebook: https://www.facebook.com/settings?tab=ads
Google / YouTube: https://adssettings.google.com/authenticated
Twitter: https://twitter.com/personalization
Instagram: https://help.instagram.com/519522125107875
Pinterest: https://www.pinterest.de/?next=/settings/

 

8. Sending evaluation reminders by email

If you give us your express consent to this during or after your order in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR, we use your e-mail address as a reminder to submit a rating of your order using the rating system we use. 
This consent can be revoked at any time by sending a message to the contact option described below.

9. Contact options and your rights

As a data subject, you have the following rights:

  • according to Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein;
  • According to Art. 16 GDPR, you have the right to immediately request the correction of incorrect or incomplete personal data stored by us;
  • According to Art. 17 GDPR, you have the right to request the deletion of your personal data stored by us, unless further processing
    - to exercise the right to freedom of expression and information;
    - to fulfill a legal obligation;
    - for reasons of public interest or
    - to assert, exercise or defend legal claims
    is required;
  • according to Art. 18 GDPR, the right to request the restriction of the processing of your personal data, provided that
    - you dispute the accuracy of the data;
    - the processing is unlawful, but you refuse to delete it;
    - we no longer need the data, but you need it to assert, exercise or defend legal claims, or
    - you have objected to processing in accordance with Art. 21 GDPR;
  • According to Art. 20 GDPR, you have the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request the transfer to another person responsible;
  • according to Art. 77 GDPR the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or work or our company headquarters.

If you have any questions about the collection, processing or use of your personal data, information, correction, restriction or deletion of data as well as revocation of consent or objection to a specific use of data, please contact us directly using the contact details in our imprint.

 

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Right to object
Insofar as we process personal data as explained above in order to safeguard our legitimate interests, which outweigh our interests, you can object to this processing with effect for the future. If the processing takes place for the purposes of direct marketing, you can exercise this right at any time as described above. Insofar as the processing takes place for other purposes, you have a right to object only if there are reasons arising from your particular situation.

After exercising your right to object, we will no longer process your personal data for these purposes, unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights and freedoms, or if the processing of the assertion, exercise or defense of Serves legal claims.

This does not apply if the processing is done for direct marketing purposes. Then we will no longer process your personal data for this purpose.